Shipping policy

1. Processing Time
Orders are processed within 3-5 business days after payment confirmation.

2. Shipping Methods & Carriers
We primarily ship with USPS, but the carrier may vary depending on shipping rates and delivery times.

3. Shipping Times & Costs

Standard Shipping: Typically 3-7 business days depending on location.
Shipping costs are calculated at checkout based on your location and order weight.

4. Shipping Availability
We currently only ship within the U.S.

5. Tracking Information
Once your order ships, you will receive a tracking number via email.

6. Lost or Delayed Packages
MowchinGoods is not responsible for delays caused by carriers. If your package is lost or significantly delayed, please contact the carrier directly. If you need assistance, email us at alesia@mowchingoods.com

For any shipping-related questions, contact us at alesia@mowchingoods.com

Let customers speak for us

from 36 reviews

Loved ittt

I’ve been drinking matcha for 7–8 years and have tried many brands, and this is genuinely one of the best I’ve had. The quality is excellent, and I loved the thoughtful details of the brand

06/01/2026

Refill | Imperial Matcha - Uji, Japan

Amazing customer service + great matcha too

My original order got delayed / stuck in the mail but I emailed them and they quickly sent me a new tin! I was so impressed with how timely and kind they were to me! Also, the matcha is great. Will definitely purchase again!

Maddie Taylor

06/01/2026

Imperial Matcha – Uji, Japan

Matcha yum yum

Truly this matcha was incredible. I will certainly reorder!!

Anna

05/18/2026

Refill | Imperial Matcha - Uji, Japan

I’ve tried so many matchas and this one is on another level

I’ve tried so many matchas and this one is on another level. The color is vibrant, the texture is super smooth, and there’s zero bitterness. It tastes naturally sweet and rich, especially with almond milk. The 100g size is perfect because I drink matcha every single day — and this one actually makes me look forward to my morning ritual.

Caitlin

02/17/2026

Imperial Matcha - Uji, Japan (100g)

One of my favorite matchas!

One of my favorite matchas.

I bought the limited edition 100g bag, which lets me refill 40g tins and keep fresh matcha in my freezer, ready to go. The Imperial has a more robust, bold flavor that I absolutely love, compared to the Reserve, which is more mellow and chill. It really depends on your mood that day and what kind of matcha experience you're craving.

Vanessa Larralde

02/03/2026

Imperial Matcha - Uji, Japan (100g)

Best size for daily use

Obsessed with this new size. I drink matcha every day so this is perfect and I never run out now. Quality is the best per usual.

Sara Alvarez

02/03/2026

Imperial Matcha - Uji, Japan (100g)

This matcha is delicious!

Vanessa

12/25/2025